Shipping policy

Free Postage Tracked and Untracked Letter Mail for Signs and MDF's Only - Allow 4 to 10 Business Days once posted (Max of 20 Business Days) Free tracking upgrade offered for Signs and MDF lines when you spend $50 or more

MDF Postage upgrade for Tracking - Allow 3 to 7 Business Days once posted (Max of 10 Business Days)

Express Postage upgrade - Allow 2 to 4 Business Days once posted for $7.50 and $9.50 (Max of 5 Business Days)

Please note we are unable to guarantee specific delivery dates or delivery timeframes, all delivery times are estimates only.

International Orders to the USA, New Zealand, Canada and The UK

Orders posted outside of Australia you will be responsible for any import costs to the shipping carrier, including duties, import taxes, or brokerage / disbursement fees upon delivery. Contact your local government departments for further information. No refunds or returns on international orders will be accepted for any customs bills not paid.

  • Import Costs: When goods are shipped internationally, they may be subject to import duties (customs tariffs), taxes (like GST or VAT), and brokerage/disbursement fees charged by customs and the shipping company.

 

  • Responsibility: The recipient of the order is responsible for these import costs.

 

  • No Refunds: The seller is not responsible for import fees and will not offer refunds or returns if the recipient refuses to pay them.