Accessibility Statement

At The Renmy Store, we are committed to ensuring our website is accessible and easy to use for everyone — including people with disabilities, older Australians, and anyone who may need a little extra assistance when shopping online.

Last updated: April 2026

Our Commitment

We strive to make therenmystore.com.au as accessible as possible by following recognised web accessibility best practices. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards where possible, and we are continuously working to improve the accessibility of our website.

What We're Doing

• ✅ Using clear, plain language throughout our website
• ✅ Providing descriptive alt text on product and page images
• ✅ Ensuring sufficient colour contrast for readability
• ✅ Structuring pages with clear headings for easy navigation
• ✅ Making our website navigable by keyboard where possible
• ✅ Ensuring our website works with screen readers and assistive technologies

Known Limitations

While we work hard to improve accessibility across our website, some areas may not yet fully meet accessibility standards. These include some older product images that may not have complete alt text descriptions. We are actively working to address these as part of our ongoing website improvements.

Need Help?

If you experience any difficulty accessing any part of our website, or if you need information in an alternative format, please don't hesitate to contact us directly — we're always happy to help!

• 📧 Email: info@therenmystore.com.au
• 📱 Text Renee: 0414 188 118
• 📱 Text Mick: 0414 507 929

We aim to respond to all accessibility enquiries within 2 business days.

Feedback

We welcome your feedback on the accessibility of our website. If you find any barriers or have suggestions for improvement, please let us know — your input helps us make The Renmy Store better for everyone.

Third-Party Content

Our website may contain links to third-party websites and embedded content (such as payment providers and social media). We cannot guarantee the accessibility of these external services, but we encourage you to contact those providers directly if you experience any issues.